Privacy, Terms & Conditions

CarLoans311 is committed to protecting your privacy and personal information. Please read these terms carefully.

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEB SITE.

Your use of Carloans311.ca depends on your acceptance, without modification, of the following terms and conditions (the "Terms and Conditions"). By using Carloans311.ca you accept these Terms and Conditions.

Modifications of the Terms and Conditions

Carloans311.ca may, in its sole discretion and for any reason, modify, supplement or amend these Terms and Conditions without any notice or liability to you or any other person, by posting revised Terms and Conditions on the Carloans311.ca web site. Your continued use of the Carloans311.ca website signifies your acceptance of such revised Terms and Conditions.

How We Work

When you submit an application to Carloans311.ca (the "Application") we work together with service providers to process your Application. We do not arrange for or facilitate credit. We will release some or all of the information in your Application to these service providers in order to locate an appropriate credit provider for you.

Authorization

By submitting an Application to Carloans311.ca, you certify that all information which you provide in the Application is true and complete and you authorize Carloans311.ca or our agents or affiliates to:

You can withdraw your consent to being contacted by Carloans311.ca at any time by notifying us at info@carloans311.ca or by using the unsubscribe option on any of our electronic messages.

Links

Carloans311.ca does not warrant the authenticity or reliability of the websites linked to the Carloans311.ca website and is not responsible for the contents of any linked website. The inclusion of a link on the Carloans311.ca website does not constitute endorsement of the linked website by Carloans311.ca. Use of any such linked website is at the user's own risk.

Minors

This website is not intended for use by minors. If you are under the age of majority in your jurisdiction, you may only use the Carloans311.ca website, or any services provided in conjunction with the website, under the supervision of an adult. Carloans311.ca does not knowingly collect personal information from minors. Use of this website is void where prohibited by applicable law.

Restricted Access

In its sole discretion, in addition to any other rights or remedies available to Carloans311.ca, and without any liability whatsoever, Carloans311.ca may at any time, without notice to you, terminate or restrict your access to any component of Carloans311.ca.

Governing Law

The use of the Carloans311.ca website and any claims against Carloans311.ca shall be governed by the laws of the Province of Alberta. You consent and submit to the exclusive jurisdiction of the courts located in the City of Edmonton, in the Province of Alberta, Canada, in respect of all disputes arising out of or relating to the use of Carloans311.ca website and these Terms and Conditions.

By submitting this application form, you certify that the information you have provided herein is true and correct to the best of your knowledge. You also authorize the Bank/Auto Dealer to conduct a personal investigation, and by submitting this, you accept as notice in writing of and authorize the obtaining of any information required that may be relating to this application, from any source to whom the Bank/Auto Dealer may apply and each source is authorized to provide the financial institution with information.

Privacy Policy

Your privacy is very important to us. The following is our privacy policy which describes how we keep your personal information safe. Carloans311.ca is committed to protecting the privacy and security of your personal information obtained through your Application and your customer relationship with Carloans311.ca. Our Privacy Policy outlines the types of personal information we collect, how it is used, and the steps we take to ensure your personal information is handled appropriately.

Our Privacy Policy is designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and may be amended from time to time.

Personal Information

Personal information is information about an identifiable individual which includes your name, address, age, income, date of birth, gender, financial information and credit records, as well as your opinions, preferences and purchase patterns. Examples of personal information Carloans311.ca may collect, use and disclose include your contact information, your financial information and other information that you may provide to us through your Application or otherwise or that we may obtain from third parties in conjunction with your use of the Carloans311.ca website and services.

Collecting Personal Information

Carloans311.ca will collect personal information by lawful and fair means and only with the knowledge and consent of the person concerned. Carloans311.ca will only collect personal information which is relevant to the purposes for which it is to be used, to the extent necessary for those purposes, and will take reasonable steps to ensure the information is accurate, complete, and up-to-date.

Using and Sharing Personal Information

Carloans311.ca may use or share your personal information and Application to:

Protecting Your Personal Information

Carloans311.ca protects your personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification and takes all necessary security measures necessary to ensure that personal information is handled and stored in a confidential and secure manner. We review our procedures and security measures regularly to ensure that they are properly administered and remain effective and appropriate for the sensitivity of the information.

Sharing Your Personal Information

When your personal information is transferred to or shared with a third party, Carloans311.ca requires the third party to protect the information in a manner that is consistent with this Privacy Policy. Third parties are required under their contracts with Carloans311.ca to maintain your confidentiality and may not use your information for any unauthorized purpose.

Retaining Your Personal Information

Subject to any legal or accounting requirements, we will retain your personal information only as long as necessary to fulfill the purposes for which it was collected. Personal information that is no longer required will be destroyed, erased or made anonymous, although copies of deleted information may continue to exist on back-up media.

Contacting You

By accepting the terms of this Privacy Policy, you consent to receiving in-person communications, mail, emails, text messages, phone calls, or contact via social media platforms about additional products and services from us or any of our agents or affiliates.

Accessing Your Personal Information

You have the right to access, update and correct inaccuracies in your personal information in our custody or control. To access your personal information, a request must be submitted in writing to us at the address provided in the "Contact us" section of this website. We will respond to your request for access or information in a reasonable time.

Responding to Privacy Concerns or Complaints

Carloans311.ca will respond in a reasonable time to your questions, concerns and complaints about the privacy of your personal information and our privacy policies and procedures. We will investigate and respond to any concern you have regarding the handling of your personal information.

Carloans311.ca has designated a Privacy Officer who is responsible for our compliance with this Privacy Policy. All questions or concerns regarding this Privacy Policy or our compliance with it should be directed to the Privacy Officer in writing, and sent by email to info@carloans311.ca.

Last updated: October 2026  |  Contact Us with any privacy questions



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